How To Create An Airbnb Cleaning Contract: The Complete Host & Cleaner Guide

Every successful Airbnb host knows that excellent cleaning is the foundation for great reviews and repeat bookings. But how do you guarantee this level of consistency—especially if you’re hiring help or working with a professional cleaning service? The answer is clear: a well-crafted Airbnb cleaning contract. In this comprehensive guide, you’ll learn how to create an Airbnb cleaning contract that protects your property, aligns expectations, and ensures your guests experience spotless stays every time. We’ll cover step-by-step instructions, must-have clauses, customizable checklists, and Chicago-specific considerations—plus helpful external guides and practical contract-building templates. Whether you’re a homeowner, property manager, or cleaning professional, this guide will walk you through everything you need to secure worry-free cleaning arrangements for your Airbnb listing.

Defining the Purpose of an Airbnb Cleaning Contract

Before drafting your contract, it’s essential to clarify its objectives. A cleaning contract is more than just paperwork—it’s a mutual agreement that spells out the responsibilities of hosts and cleaners. It sets quality standards, prevents miscommunication, and protects both parties in case of disputes. In the fast-paced world of vacation rental turnovers, this contract streamlines operations and safeguards your reputation as a host.

• Guarantees consistency in cleaning routines and performance
• Establishes clear expectations for what ‘ready for guests’ means
• Documents payment terms, schedules, and access logistics

Identifying Critical Elements: What Should an Airbnb Cleaning Contract Include?

Every Airbnb cleaning contract should be tailored, but several components are universally necessary. When creating yours, ensure you address the following:

1. Service scope and detailed cleaning checklist: Define every space, surface, and recurring duty (see the Airbnb Cleaning Checklist for a real-world example).
2. Frequency and scheduling: Specify turnover times, recurring arrangements, and steps for emergency/same-day cleanings.
3. Supplies and equipment responsibility: Clarify who provides cleaning products, linens, and replenishment supplies.
4. Payment terms: State rates, invoicing procedures, and payment timeframes.
5. Property access and security protocols: Address key exchange, alarm codes, and house rules for entry/exit.
6. Quality control procedures: Identify inspection standards and remedies for any issues.
7. Insurance, liability, and damage: Assign responsibility for accidental damage or breakage, referencing reputable standards (see CDC cleaning protocols for health-related measures).
8. Termination and modification clauses: Define how either party can end or adjust the agreement.

Sample Clause Table: Key Elements to Include

Section	Example Clause/Narrative
Scope of Work	“Cleaner will perform all duties outlined in the attached checklist after each guest departure.”
Supplies	“Host provides all required cleaning products; cleaner brings personal tools and PPE.”
Payment Terms	“Payment due via transfer within 72 hours of completed service.”
Access	“Cleaner will receive unique entry code valid only for assigned cleaning window.”
Dispute Resolution	“All disputes will be settled via written notification and a 5-day remedy period.”

Drafting a Tailored Cleaning Checklist for Your Property

Every property is different. That’s why your cleaning contract should reference (or include as an appendix) a customized checklist. Not only does this set clear benchmarks, but it also helps when training new cleaners or handling high-turnover Chicago Airbnbs.

Key categories to include:

• Bedrooms and sleeping areas – linens replaced, surfaces disinfected, under-bed cleaning
• Bathrooms – sinks, toilets, mirrors, replenishing towels and toiletries
• Kitchens – countertops, appliance exteriors, trash removal, dishes
• Common areas – sweeping, vacuuming, dusting, furniture spot cleaning
• Entryway and exit – door handles sanitized, doormats shaken, lights checked

For a ready-to-use example, see the Airbnb Cleaning Checklist provided by Quick Cleaning.

Creating a Checklist Appendix

You can structure this as a bulleted list or table—be explicit about the frequency (every turnover vs. weekly), and allow room for special instructions, such as hypoallergenic needs or pet-friendly protocols.

Setting Scheduling, Frequency, and Turnover Protocols

Unlike standard residential or office arrangements, Airbnb cleaning is highly time-sensitive. Your contract should clarify:

• Notice required for each cleaning (e.g., 12–24 hours after guest check-out)
• Regular versus last-minute/urgent booking policies
• What happens if a cleaner is unavailable (backup contacts, cancellation protocol)

Want to see more about frequency? Explore the Airbnb Cleaning Frequency guide.

Service Levels: What Makes Airbnb Cleaning Unique?

Vacation rental cleaning differs from routine housecleaning. Between guests, it’s imperative to adhere to sanitation standards that keep guests healthy—especially with evolving expectations post-pandemic. Unlike standard cleaning, an Airbnb contract usually includes:

• Deep sanitation of high-touch points (remotes, light switches, door handles)
• Inventory checks and restocking supplies
• Extra attention to presentation details: bed styling, welcome amenities
• Flexibility for property-specific requests, such as pet cleanup or outdoor patio cleaning

See why many hosts hire professionals for this hyper-detail-oriented work.

Legal Provisions: Insurance, Liability, and Compliance

All contracts should address liability. Confirm that your cleaning partner holds appropriate insurance, and that both parties understand how to document and resolve accidental damage. For contracts in Illinois, be aware of tenant/landlord regulations and local labor laws.

For further reference, consult the University of Chicago Move-Out Checklist for security deposit and damage handling concepts applicable to rental cleaning.

Access, Security, and Communication Protocols

Your Airbnb cleaning contract must detail how cleaners enter and exit the property safely, protect guest privacy, and report maintenance issues (such as damage, lost items, or broken appliances). Best practices in Chicago include:

• Unique door codes for each cleaner/turnover
• Documentation or photos of completed cleanings (to validate guest complaints if they arise)
• Clear instructions on alarm systems, security cameras, and mail/packages

Payment Terms, Rates, and Billing Procedures

Transparency about money avoids friction. Specify:

• Standard rates per clean, including extra charges for deep cleans or emergency requests
• Accepted payment methods (Venmo, bank transfer, direct deposit)
• Due dates and any late fees

For guidance on estimating fair pricing, see Quick Cleaning’s insights in Why Is the Cleaning Fee So High on Airbnb?

Quality Assurance: Inspections and Performance Metrics

Even the best cleaning companies need to demonstrate reliability. Build into your contract:

• Periodic spot checks by the host or property manager
• Protocols for missed tasks or complaints (e.g., a free return visit within 24 hours)
• Reward structures for consistently positive reviews

For hosts aiming for Superhost or 5-star review status, see more priority cleaning strategies.

Addressing Health, Hygiene, and Guest Safety in the Contract

Your guests expect (and deserve) spaces that meet high standards of cleanliness and safety. Contractual language should reference adherence to health guidelines such as:

1. CDC protocols for cleaning and disinfecting (see CDC Reference)
2. Prohibitions on use of unsafe or unapproved products
3. Restocking of hand sanitizers, disinfectant wipes, and other consumables important in a post-pandemic world

Negotiating, Signing, and Amending the Agreement

Professional communication ensures long-term relationships. It’s recommended to:

• Review the contract together, answering questions and clarifying language.
• Document all revisions in writing and confirm final versions before signing.
• Store signed contracts securely (digital scans are valid with e-signatures).

If operations or property needs change, all amendments should be mutually agreed upon in writing. For more on building strong cleaning partnerships, visit What To Look For In a Vacation Rental Cleaning Service.

Customizing the Contract for Different Types of Airbnb Rentals

Chicago’s Airbnb market includes apartments downtown, single-family homes, multi-unit buildings, and even shared spaces. Contracts must adapt. Examples:

• Entire homes: Include outdoor areas, garages, and basements
• Apartments: Focus on elevators, shared entries, and in-building waste disposal
• Shared units: Highlight privacy, personal item protection, and common space agreements

See the Rental Property Cleaning Services overview for more property-specific recommendations.

Templates and Sample Frameworks to Jumpstart Your Contract

While every contract should be individualized, starting with a template saves time. Here’s a basic structure you can expand:

1. Introduction: Parties involved, property location, and term of agreement.
2. Service Scope: Detailed reference to attached checklist.
3. Schedule & Frequency: Calendar, advance notice, flexibility clauses.
4. Supplies & Equipment: Division of responsibilities.
5. Payments: Rate, invoice procedure, method.
6. Quality Assurance: Quality control, issue reporting.
7. Liability & Insurance: Required coverages and damage procedures.
8. Termination & Amendments: Exit terms, notice periods, editing process.
9. Signatures: Dated electronic or physical signatures of both parties.

Downloadable Resources

• CDC Cleaning, Sanitizing, and Disinfecting Guide
• University of Chicago Move-Out Checklist

Customize these resources to complement your agreement.

Best Practices: Ensuring Smooth Operations and Communications

• Communicate regularly—especially after turnovers or guest complaints.
• Utilize digital scheduling tools for automated reminders.
• Review and update checklists as needed (especially if Airbnb changes standards or local guidelines shift).

Learn how to streamline operations further in How To Automate Your Airbnb Cleaning.

Red Flags and Common Contract Pitfalls (with Solutions)

• Vague language – Always be specific (“all kitchen appliances” versus “kitchen cleaned”).
• Lack of dispute resolution procedure – Include steps for resolving dissatisfaction.
• Unclear scheduling rules – Use online calendars or booking portals where possible.
• No backup plan – Have secondary cleaners or companies on standby.

Mitigate risks by incorporating these lessons into your contract draft.

Comparing DIY vs. Professional Cleaning Contracts

Get a direct comparison on DIY versus professional cleaning for Airbnbs.

Integrating Quality Control and Guest Feedback

Guest feedback is integral for continuous improvement. Incorporate in your contract:

• Methods for relaying important guest comments to your cleaner immediately
• Periodic contract reviews to include new lessons learned
• Benchmarks for improvement or bonus incentives for exceptional outcomes

Key Steps for Reviewing and Updating Your Cleaning Contract Over Time

1. Revisit the contract bi-annually (or upon major policy changes by Airbnb).
2. Involve both parties in reviews to address recurring turnovers, damages, or guest patterns.
3. Document all updates and circulate the newest signed version to all parties.

Consistent review ensures your cleaning protocol remains aligned with market standards and guest expectations.

Frequently Asked Questions About Airbnb Cleaning Contracts

What is the minimum information to include in an Airbnb cleaning contract?

At a minimum: a clearly defined cleaning checklist, payment terms, schedule/frequency, communication protocols, and insurance/liability clauses.

Should cleaning supplies be provided by the host or the cleaner?

This is negotiable. Many cleaning companies supply their own products, but it’s crucial to clarify this in advance and detail it within the contract.

How do I handle last-minute guest bookings or cancellations?

Include an ‘emergency/urgent cleaning’ policy in your contract, with agreed fees and notice requirements.

Can cleaning contracts help resolve guest disputes and claims?

Yes. A detailed cleaning contract (with before/after photos or checklists) creates a record, making dispute resolution with Airbnb much simpler.

How specific should I be about hygiene standards?

Extremely specific: reference CDC cleaning and disinfecting protocols for vacation rentals and include expectations for hand sanitization, high-touch surface care, and allergy control.

What about handling lost items or guest property?

Address procedures for reporting and storing lost items, including timelines for guest reclaim.

When should contracts be updated?

Update at least twice yearly, after guest feedback, or when Airbnb’s policies change.

Should I work with a lawyer to write my Airbnb cleaning contract?

While templates are helpful, legal review is strongly recommended for risk reduction, especially for larger properties or if managing multiple listings.

How can I make sure my cleaning partner is reliable?

Ask for references, verify insurance, and check reviews. Include provisions for quarterly reviews in your contract.

Does a cleaning contract replace property insurance?

No. It complements your insurance but does not substitute for homeowner, renters, or short-term rental coverage.

Conclusion: Take Control With a Strong Cleaning Contract

Crafting an effective Airbnb cleaning contract is one of the best decisions you can make as a host or property manager. It prevents confusion, protects both parties, and ensures your rental maintains the high standards today’s guests expect. By following this step-by-step guide, using checklists and professional standards, and reviewing your contract regularly, you set yourself up for more five-star reviews and less turnover stress. For personalized help, explore professional Airbnb cleaning solutions from Quick Cleaning.

About Quick Cleaning

Quick Cleaning has helped Chicago-area households, Airbnb hosts, and business owners maintain healthy, sparkling-clean spaces for years. Our team follows industry best practices and custom checklists for recurring house cleaning, deep cleans, move-out, office, and specialty facility services. We emphasize consistent results, transparent communication, and flexible scheduling—always with high standards of hygiene and safety in mind. Quick Cleaning proudly serves Chicago, Illinois and nearby areas, supporting property owners and managers with reliable, professional cleaning every time.

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